Katana just released this blog post that mentions their system for ad hoc work orders in Asgard.
What? Huh?: Staff members, guests, or fans can place a work order for a specific singular location. For example, a fan at a baseball stadium might calmly report that their front-row seat has just caved in due to the excessive amount of fun being had.
Unexpected Perk: Fan experiences are more likely to remain at a level of awesome when you are notified about and can fix their caved-in chair.
Our Favorite Part: Knowing the exact location of the work order so you can get down there and do something about it.
Least Favorite Part: What if we’d rather not know? Ignorance can be bliss.
Dramatic Reenactment: : A guest reports that something small, magical and vaguely Irish is wreaking havoc in the Unit #4 Common Area Men’s Room. You see the work order and its location, so you quickly respond AND it turns out to be a leprechaun. That pot of gold is yours, man.
Overall Rating Measured In LEPRECHAUNS: